Resources
STT Analysis – Shifts in Amazon Transcribe and Speechmatics [February 2026]
Feb 9, 2026Comprehensive analysis of STT engines reveals significant shifts in Amazon Transcribe and Speechmatics, highlighting the importance of continuous testing for reliable voice solutions.
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How to Scale from Chat to Voice Without Owning Telephony
Jan 30, 2026Learn how to scale your conversational AI platform from chat to voice without owning telephony, ensuring consistent customer experience and operational efficiency.
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STT Analysis – First Benchmark of Speech-to-Text Engines
Dec 3, 2025Discover how Seamly evaluates various Speech-to-Text engines for optimal performance in real-life telephony scenarios, focusing on language and input type accuracy.
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9 smart applications of voicification
Sep 26, 2025Discover how voicification transforms chatbots into voicebots, enhancing customer service efficiency and accessibility through telephony integration.
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From Chat to Voice: The Next Step in Customer Contact
Aug 11, 2025Discover how you can use “voicification” to extend your existing chatbot to telephony, making customer interactions more efficient and consistent.
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What’s New - July 2025
Jul 1, 2025Discover Seamly's latest updates: improved data access, smarter speech recognition filters, new Text-to-Speech integrations, and file uploads in Genesys Web Messaging.
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How AI-driven self-service is transforming customer interactions
Apr 10, 2025Discover how AI-driven self-service solutions are revolutionizing customer interactions by enhancing satisfaction, reducing costs, and delivering seamless omnichannel experiences with Seamly.
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What’s New - April 2025
Apr 4, 2025Discover Seamly's latest updates: enhanced dashboard features, new voicebot options from ElevenLabs, and a crucial new KPI, First Time Right (FTR).
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Multilingual customer service without extra staff: here’s how
Mar 26, 2025Meertalige klantenservice mogelijk maken zonder extra personeel? Ontdek hoe Seamly's AI-technologie realtime vertalingen biedt voor chatbots, live chat en voicebots.
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The balance between personalization and automation in customer service
Feb 26, 2025Learn how Seamly helps companies automate and personalize customer interactions, leading to higher customer satisfaction and lower operational costs.
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Authenticated Voice: securely and quickly identify customers over the phone
Feb 18, 2025Speed up and secure your telephone customer contact with Authenticated Voice from Seamly, eliminating verification questions and increasing customer satisfaction.
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Switching from one chatbot platform to another: here's how to migrate effortlessly
Feb 12, 2025Simple steps to effortlessly migrate to a new chatbot platform. Find out how to preserve data and prepare your team for a smooth transition.
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