Smarter customer interaction starts with trust
Everything we build has one clear goal: making customer contact smoother, smarter, and more human. Not just for our clients and partners, but for their customers. Because only when the customer is helped quickly and effectively, have we truly done our job right.
Take a look behind the scenes
Explore our case studies to see how we help organizations cut through complexity and deliver seamless customer experiences.
Customer service with a touch of magic
What do you do when you want to help hundreds of thousands of guests from around the world — even before they enter the park? You let Seamly think along. Together with the Efteling, we created a magical customer contact experience: multilingual, personal, and fully aligned with the story and atmosphere you expect from the park. Curious how we pulled it off?
From fragmented to connected
DELA wanted a customer service experience that offered calm — both for customers and the team. Seamly turned disconnected tools into a powerful, integrated whole. Chatbot, live chat, and voicebot now work seamlessly together. The result: more efficient processes, faster support, and service that stays personal — even at scale. Discover how DELA transformed its customer contact without complex IT projects.
No more menus, just smarter conversations
Phone menus? Those are a thing of the past at hollandsnieuwe. With Seamly, they made the switch from a traditional IVR to a smart voicebot — and later took full control of the phone line. Fewer handovers, less frustration, and way more clarity. Customers get faster, more personal help. Agents are better prepared. And the organization stays in control. See how hollandsnieuwe radically simplified customer contact in three smart steps.
Smarter delivery starts with smarter contact
When you're managing millions of package movements a day, customer contact needs to be lightning-fast and error-free. Seamly helped DHL align chat, voice, and back-office across all channels and languages. Less waiting, more self-service, better data. And all of it live within just six weeks. Read how DHL reinvented customer contact with Seamly.
Logos we’re proud to stand behind
Ready to create your own story?
Let's talk!
Every strong customer story starts with a conversation. Got a question, want to explore your customer contact strategy, or curious how Seamly could help your organization move forward? Just reach out via the form. We’re happy to think along — strategically, practically, and always tailored to your needs. Ready to build something great together?