No one calls to be put on hold
For many customers, the phone is still the go-to channel. But traditional IVR systems often cause more frustration than they solve — endless menus, long wait times, and agents stuck answering questions that could easily be automated. Seamly takes a different approach by connecting voice to processes, flows, and systems you already use in chat.
Finally, conversations that feel like conversations
Old-school IVRs force customers to translate their question into a set of rigid options. Seamly Voice lets people speak the way they naturally would to a human.
Our voicebot doesn’t just process words — it understands intent, context, and emotion. That means smarter routing, faster resolution, and a much better experience.
Need to change an address, set up a payment plan, or check a delivery date? Customers can do it all by phone, without ever speaking to an agent.
And if they prefer Polish, Spanish, or Arabic? Seamly handles real-time translation in 110 languages — on the spot.
One foundation for chat and voice
What makes Seamly Voice unique is that it doesn’t stand on its own. The voicebot uses the same content, flows, and integrations you already use for chat. That means no extra maintenance, no duplicate work, and no new tool to manage. Customers get a natural voice experience, while you benefit from everything that’s already in place — from knowledge base to CRM integration.
Less pressure on your support team
Routine questions — like “Where’s my order?” or “What are your business hours?” — are handled automatically. Your agents stay focused on the conversations that really need a human touch.
And when the voicebot can’t finish the job? Then the customer gets a text with a direct link to a live chat. The chat picks up right where the call left off — with full context and translation if needed. No repetition. No confusion.
Seamly also logs the contact reason and generates a full conversation summary automatically. No manual note-taking for your team. And you get real-time insights into what customers are really asking.
A seamless fit with your current setup
There’s nothing to rip and replace. Seamly Voice integrates directly with the tools you already use — from Genesys to Zendesk, Salesforce to your own custom portal. We connect via SIP, PSTN, and open APIs, bringing intelligence to your phone channel without adding IT complexity.
Give your chatbot a voice. And your customers a reason to smile.
Voice with context: reuse of flows, knowledge, and integrations
110 languages with real-time translation — your team hears Dutch, your customer speaks Polish
Smooth handoffs to chat — no need to repeat anything
One source for content management — no separate voice application
Conversation insights: emotion detection, auto-summaries, and reason tagging
Fully integrated with your existing environment
Press '1' to be impressed
We could tell you all about it — but hearing is believing. In a demo, we’ll show you exactly how Seamly Voice fits into your organization. No generic pitch, just your processes, your challenges, and real results in reachability, customer satisfaction, and operational efficiency.
