Seamly - The Conversational hub

Seamly benefits

The best user experience

The Seamly conversational interface is optimized to have the best digital conversations with your customers. The interface is fully designed to match your organization’s corporate identity. If a customer switches from the conversation with the chatbot to a live chat employee, they simply stay in the same conversation. The conversation history and additional information is sent along so that the conversation can be continued.

A personal solution anytime and anywhere

Seamly integrates with back-end systems, CRM and feedback platforms to fully personalize the conversation. With our Transactional module, you can offer customers an automated solution. Anytime (24×7) and anywhere (web, app, voice). Requesting a bill, changing address or reporting damage will never be the same again.

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Cases

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Yourhosting

Yourhosting offers users personalized answers in chatbot YAR. And if YAR can't help out, a user is offered live chat as an alternative.

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Basic-Fit

At Basic-Fit you pay a small subscription fee, because you can do almost everything on your own. Including service related requests, made possible in part to Seamly.

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Eneco

Seamly helps Eneco achieve the most feasible in the field of conversational. Eneco even scored a 9,8 for digital contact at the Netherlands Consumers’ Association.

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DELA

DELA chatbot users now have access to their data to edit it without a login account. Seamly enables this through a two-step verification process.

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qlinker

qlinker created the rental assistant q for (potential) tenants to help throughout the rental process. If q can’t figure it out, a live chat employee takes over the conversation.

Rates

Improvements

We proactively improve integrations with the APIs of the linked platforms to guarantee a permanent good and stable connection. In addition, we continuously optimize the accessibility of our interfaces.

Reports

Seamly controls the entire session from chatbot to chat and from chat to CRM, allowing us to generate data on drop-out ratios, potential of live chat, skill routings and transactional insights. This makes it clear where optimization is needed.