Seamly - The Conversational hub

Seamly benefits

Improve user experience and work efficiently

If a user switches from a chatbot to a live chat employee, the user remains on the same screen. The conversation history and possibly additional information is sent along during the switch. The employee can then pick up the conversation where the user left off and the user doesn’t have to repeat anything. Making the experience much more pleasant for the user and more efficient for the employee.

Innovate platform-independently and faster

Enrich a chatbot by connecting with existing systems already used in the organization, such as call center and CRM platforms. Seamly integrates with the best digital solutions in the market. Stay independent and scalable with Seamly, even if a digital solution needs to be replaced. Also, take advantage of our ongoing innovations through biweekly releases.

The best conversational interface

Go for the best conversational interface. The Seamly conversational interface has been extensively tested in practice and optimized into the best design. In addition, our interfaces can be completely styled to the look and feel of your brand.

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Cases

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Yourhosting

Yourhosting offers users personalized answers in chatbot YAR. And if YAR can't help out, a user is offered live chat as an alternative.

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Basic-Fit

At Basic-Fit you pay a small subscription fee, because you can do almost everything on your own. Including service related requests, made possible in part to Seamly.

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Eneco

Seamly helps Eneco achieve the most feasible in the field of conversational. Eneco even scored a 9,8 for digital contact at the Netherlands Consumers’ Association.

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DELA

DELA chatbot users now have access to their data to edit it without a login account. Seamly enables this through a two-step verification process.

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qlinker

qlinker created the rental assistant q for (potential) tenants to help throughout the rental process. If q can’t figure it out, a live chat employee takes over the conversation.

Rates

Access new functionalities and integrations through biweekly releases. Seamly offers:

Preventive and corrective maintenance

If necessary, we proactively restore and improve integrations with the APIs of different platforms. We work continuously on maximum accessibility of our interfaces and maximize browser compatibility.

Renewal and Innovation

Gain access to expansions and improvements of Seamly through biweekly releases. These consist of new connections, optimizations of integrations and other improvements.

Dashboard insight

Seamly controls the entire session from chatbot to chat and from chat to CRM giving you concrete tools on drop-out ratios, live chat potential, and on which topics help is needed. This makes it clear where and how optimization is required for optimizing user experiences.

Guidance and technical support

We provide support within 3 hours during office hours and outside office hours within 6 hours. Need help? Please report and describe the issue through our online form. For escalations, we are available by telephone via 06-13715327.