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What's New

What’s New - July 2025

Jul 1, 2025
Discover Seamly's latest updates: improved data access, smarter speech recognition filters, new Text-to-Speech integrations, and file uploads in Genesys Web Messaging.
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Customer Experience Optimization Conversational AI Chatbot

How AI-driven self-service is transforming customer interactions

Apr 10, 2025
Discover how AI-driven self-service solutions are revolutionizing customer interactions by enhancing satisfaction, reducing costs, and delivering seamless omnichannel experiences with Seamly.
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What's New

What’s New - April 2025

Apr 4, 2025
Discover Seamly's latest updates: enhanced dashboard features, new voicebot options from ElevenLabs, and a crucial new KPI, First Time Right (FTR).
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Conversational AI Chatbot AI en Automation

Multilingual customer service without extra staff: here’s how

Mar 26, 2025
Meertalige klantenservice mogelijk maken zonder extra personeel? Ontdek hoe Seamly's AI-technologie realtime vertalingen biedt voor chatbots, live chat en voicebots.
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Chatbot

The balance between personalization and automation in customer service

Feb 26, 2025
Learn how Seamly helps companies automate and personalize customer interactions, leading to higher customer satisfaction and lower operational costs.
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Voice

Authenticated Voice: securely and quickly identify customers over the phone

Feb 18, 2025
Speed up and secure your telephone customer contact with Authenticated Voice from Seamly, eliminating verification questions and increasing customer satisfaction.
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Customer Experience Optimization Chatbot

Switching from one chatbot platform to another: here's how to migrate effortlessly

Feb 12, 2025
Simple steps to effortlessly migrate to a new chatbot platform. Find out how to preserve data and prepare your team for a smooth transition.
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What's New

What's New - January 2025

Jan 20, 2025
Discover the latest updates to Seamly: secure authenticated phone calls, flexible chatbots, service commands and an intuitive new dashboard.
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Customer Experience Optimization Conversational AI Chatbot

Speak your customer's language: the power of multilingual customer service

Jan 16, 2025
Find out how multilingual customer service improves your customer experience.
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Conversational AI Chatbot

Everything you need to know about chatbot technology

Dec 11, 2024
Learn all about the benefits, challenges and applications of AI-powered chatbots for improved customer service and efficiency.
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Conversational AI Voice

11 features within Seamly you may not have known about

Nov 20, 2024
Discover 11 unknown features of Seamly that can help your business operate more efficiently and improve your customer service.
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Conversational AI Voice

The indispensable role of voicebots in customer service

Nov 12, 2024
Discover how voicebots are revolutionizing customer service with 24/7 support, increased efficiency, and seamless integration across channels.
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