Resources
What’s New - July 2025
Jul 1, 2025Discover Seamly's latest updates: improved data access, smarter speech recognition filters, new Text-to-Speech integrations, and file uploads in Genesys Web Messaging.
How AI-driven self-service is transforming customer interactions
Apr 10, 2025Discover how AI-driven self-service solutions are revolutionizing customer interactions by enhancing satisfaction, reducing costs, and delivering seamless omnichannel experiences with Seamly.
What’s New - April 2025
Apr 4, 2025Discover Seamly's latest updates: enhanced dashboard features, new voicebot options from ElevenLabs, and a crucial new KPI, First Time Right (FTR).
Multilingual customer service without extra staff: here’s how
Mar 26, 2025Meertalige klantenservice mogelijk maken zonder extra personeel? Ontdek hoe Seamly's AI-technologie realtime vertalingen biedt voor chatbots, live chat en voicebots.
The balance between personalization and automation in customer service
Feb 26, 2025Learn how Seamly helps companies automate and personalize customer interactions, leading to higher customer satisfaction and lower operational costs.
Authenticated Voice: securely and quickly identify customers over the phone
Feb 18, 2025Speed up and secure your telephone customer contact with Authenticated Voice from Seamly, eliminating verification questions and increasing customer satisfaction.
Switching from one chatbot platform to another: here's how to migrate effortlessly
Feb 12, 2025Simple steps to effortlessly migrate to a new chatbot platform. Find out how to preserve data and prepare your team for a smooth transition.
What's New - January 2025
Jan 20, 2025Discover the latest updates to Seamly: secure authenticated phone calls, flexible chatbots, service commands and an intuitive new dashboard.
Speak your customer's language: the power of multilingual customer service
Jan 16, 2025Find out how multilingual customer service improves your customer experience.
Everything you need to know about chatbot technology
Dec 11, 2024Learn all about the benefits, challenges and applications of AI-powered chatbots for improved customer service and efficiency.
11 features within Seamly you may not have known about
Nov 20, 2024Discover 11 unknown features of Seamly that can help your business operate more efficiently and improve your customer service.
The indispensable role of voicebots in customer service
Nov 12, 2024Discover how voicebots are revolutionizing customer service with 24/7 support, increased efficiency, and seamless integration across channels.