Bring financial service agents into phone conversations
Banks and insurers already use your conversational AI platform for policy questions, claims and digital self-service. Seamly helps platforms voicify their existing solutions to phone calls, helping them deploy a voice solution on top of the existing architecture. No rebuilding required.
Platform agnostic
European by design
No rebuilding required
Fixed price per call
When financial conversations need clarity and speed
Some questions carry more weight
Customers are comfortable using chat for a simple balance question or policy detail. A blocked payment, damaged property or rejected claim often leads to a phone call. These conversations require clear information, careful verification and a route to human support when the situation becomes more complex.
Routine questions can be handled directly
Many calls are about recurring topics such as policy details, payment status or account information. A voice AI agent can resolve these questions end-to-end, providing immediate answers without involving a specialist.
A new channel for the solution you already deliver
Conversational platforms do not need to recreate their financial service agents inside a separate voice product. Seamly connects the phone channel to the existing agent environment, allowing partners to add voice to workflows already in place.
The numbers behind better conversations
Add voice to your financial services proposition
Seamly helps conversational platforms and system integrators broaden their offering for banking and insurance customers without taking ownership of an entire telephony stack.
-
Reuse existing financial service agents, workflows and knowledge sources on the phone
-
Prepare human handovers with intent, verification details and a call summary
-
Support both automated service and specialist escalation within one journey
-
Offer voice as part of your own platform or implementation proposition
A voice setup shaped around your architecture
Keep the intelligence where it belongs
Your platform remains responsible for the AI agent and orchestration. The same logic used across digital channels can be applied to incoming phone calls.
Seamly manages the real-time voice connection
We handle the voice-specific technology between the caller and your agent, including phone connectivity, STT and TTS orchestration, interruption handling, latency management, transfers and contact centre connections.
Designed for partner-led delivery
You remain the strategic and operational partner for the bank or insurer. You manage the AI agent, Seamly works behind your proposition as the managed voice layer.
