Seamly makes it possible to make existing chatbots available via the telephone channel. This allows chatbot providers to offer their customers a fully-fledged voicebot without having to develop or maintain a voice solution themselves. Whereas other providers often introduce a completely new platform, Seamly works as a flexible layer on top of existing software.

A voice solution from Seamly is particularly valuable for B2C organisations that still rely on traditional phone menus, handle a high volume of recurring questions, and want to be available to customers 24/7. Seamly offers these organisations a scalable way to automate their phone interactions and connect them seamlessly to their existing chatbot or customer engagement systems, without the need for major infrastructure changes.

Seamly works with technology and implementation partners active in conversational AI and customer contact. These include chatbot suppliers and system integrators who want to offer their customers a voice solution without having to build it themselves.

Yes, we enjoy working with partners and have dedicated partner programs in place. Depending on the type of collaboration, we provide technical and implementation support, joint go-to-market initiatives, and marketing assistance. In addition, we integrate Seamly into the partner's platform, so that partners are completely relieved of any technical concerns. Our goal is to empower partners to successfully deliver and scale voice solutions for their customers.

Partners can offer Seamly both under our name and as a complete white label. That choice is up to the partner. Many partners choose to offer Seamly integrated into their own platform, so that it fits seamlessly with their existing services and brand experience.

We believe that joining forces in marketing and sales activities makes us both stronger. We are therefore keen to work with partners on, for example, co-branded campaigns, joint webinars, customer sessions or demos in which we demonstrate how voice enhances the existing chatbot experience. If desired, this can also be white-labelled.

Yes, Seamly's technology has been specifically developed to integrate flexibly with existing platforms and systems. We connect to the partner's infrastructure without requiring any major technical adjustments. Thanks to our modern architecture, Seamly can be easily linked, tested and scaled up within the partner's environment.

Data security and privacy are at the core of everything we do at Seamly. We comply with all relevant regulations, are ISO-certified, and process data strictly within the agreed frameworks with our partners, fully in line with GDPR standards. We act as the data processor, meaning the partner (or their customer) always retains ownership of the data. Additionally, we don’t store conversation content—only contextual information and metadata.

Seamly operates on a licensing model, with a setup fee that depends on the project scope and a usage fee per voicebot interaction. Partners are, of course, free to include their own margin as part of their commercial offering.

During implementations, Seamly offers partners full technical and functional support. Our team assists with the setup, integration, testing, and launch of the voice solution on the chatbot platform. In addition, we provide knowledge transfer and support marketing and sales activities.

Yes, partners have access to training and enablement materials. We’re in this together after all: Seamly's voice solution will only be truly successful when partners know exactly how to deploy and position it with their customers.

We maintain close contact with our partners. Our partnerships team, commercial team and support team coordinate the collaboration, monitor progress and ensure that the right specialists are involved in technical or commercial issues.

First-line support for end customers is provided through the partner, ensuring consistent communication within their own service provision. Seamly provides second-line support in close consultation with the partner, for example in the event of technical issues or incidents that require further investigation. As a partner, you maintain customer contact, while we provide fast and expert support in the background.

Yes, we are happy to support partners with pitches and pre-sales processes if desired. This can vary from substantive input for proposals or demos to joint customer meetings in which we explain the technical or functional possibilities. We always align on Seamly’s role in advance, ensuring the partner remains fully in control of the customer relationship.

Ja, indien gewenst ondersteunen we partners bij pitches en pre-sales trajecten. Dat kan variëren van inhoudelijke input voor voorstellen of demo’s tot gezamenlijke klantgesprekken waarin we de technische of functionele mogelijkheden toelichten. We stemmen altijd af welke rol Seamly speelt, zodat de partner richting de klant volledig in control blijft.