Seamly Voice

Customers no longer have patience for complicated menus and long waiting times. They want immediate answers to their questions. With Seamly Voice, your customers can now communicate with your chatbot even over the phone. This way, they are helped immediately. The result? Higher customer satisfaction, reduced operational costs and increased efficiency.

Let Seamly Voice bring your chatbot to life

Seamly Voice is designed to take your customer service to the next level.

Thanks to our AI-driven speech recognition technology, customers communicate with your voicebot in their own language. Seamly Voice detects the caller's language and can answer in as many as 110 languages.

This means a personalized experience with your organization for every customer, no matter where they come from.

Direct and personal interaction

Seamly Voice's strength lies in the direct and personal interaction it provides. Instead of endless drop-down menus, customers simply speak their questions.

The voicebot recognizes the customer's intention and immediately provides an appropriate answer. This not only leads to faster problem resolution, but also makes customers feel truly heard.

With quick resolution and a personalized approach, you ultimately increase customer satisfaction.

Reduce pressure on your employees

Not only customers benefit from deploying Seamly Voice, your employees experience the advantages too. Because the voicebot handles common questions automatically, your employees are relieved of the burden. They can focus on more complex issues that require more attention and expertise.

A more efficient workflow

Lower number of open tickets

Improved employee satisfaction

Does the voicebot not know the answer to a customer's question? No problem. Seamly Voice switches smoothly to a live agent. This chat does not take place over the phone, but Seamly Voice ensures that the customer can proceed immediately by sending an SMS with a link to the live chat. The chat is automatically translated, so the customer and your employee understand each other perfectly.

Easy integration with existing systems

Seamly Voice works with your existing customer service systems. We connect via SIP or PSTN, depending on your preferences and existing infrastructure.

This flexibility ensures that you do not have to make drastic changes to your current set-up.

APIs for customized solutions

With Seamly Voice, we also offer several APIs that allow you to retrieve or send data.

This way, you integrate other systems and applications you already use. Whether you want to synchronize data with your CRM, perform analyses on customer interactions or add new functionalities, Seamly Voice's APIs make it possible.

Together, we will ensure that we improve your customer service, according to your organization's needs.

The benefits of Seamly Voice at a glance:

Shorter waiting times: customers get an immediate answer without waiting

Multilingual: support for as many as 110 languages

Smooth transition: from voicebot to live chat without hassle

Easy integration: works with any customer service system

Personalization: offers a unique, personalized experience for every customer

Unburdening employees: Seamly Voice handles routine tasks so agents can focus on complex questions

Experience the power of Seamly Voice for yourself

The message is clear: with Seamly Voice, you can radically transform your customer service, without upending your current systems. Give your chatbot a voice and make sure every customer, wherever they are, feels heard. After all, satisfied customers are loyal customers.

Wondering how Seamly Voice can also take your customer service to the next level? Sign up for a free demo and experience it for yourself.