Fragmented customer landscape? Time for consistency.
Customer service often gets stuck due to disconnected systems and fragmented tools. Seamly brings everything together intelligently — without replacing anything. This keeps customer interactions running smoothly, no matter how complex your setup is.
Everything handled in a single conversation. Truly everything.
With Seamly, customers get everything they need in a single conversation — without having to repeat themselves. Seamly remembers context, switches seamlessly between channels, bots, and agents, and automatically retrieves the right data from your systems. No more dead ends, no more “let me transfer you” or “I don’t have that information.” Customer service the way it was meant to be: answer, action, resolution. Great for your customers, clear and efficient for your team.
You choose the channels. Seamly takes care of the rest.
Whether your customer starts the conversation on your website, in your app, by phone, or via WhatsApp—Seamly supports every channel from the same central layer. You stay in control of the entire customer journey, without any loose ends.
Your existing systems stay in charge. Chatbots, voice bots, live chat, CRM, and feedback tools all work together within a single platform. This prevents duplicate work and ensures smooth conversations—across every channel.
Want to add more channels later? We’ll take care of it. Seamly is built to grow with your organization.
An interface that fits your brand
Our interface is fully customizable to match your brand. You can choose to use our standard interface or build your own using our APIs — giving you full control over how it looks and works.
The default interface is designed to meet WCAG guidelines for digital accessibility, both visually and technically. Since accessibility depends on the overall design, we actively support you in creating an inclusive experience for all users.
The interface scales seamlessly across desktop and mobile, and includes practical features like starting conversations from specific pages or automatically translating chats. This gives customers a consistent experience and allows your teams to make changes independently — without technical dependencies.
Connect with the tools you use every day
Seamly integrates with over 50 commonly used customer contact tools including platforms like Salesforce, Zendesk, Genesys, CM.com, DeepL, Inbenta, Kindly and Microsoft. From conversation data to customer details, our webhooks and APIs make sure everything ends up in the right place or with the right person. No clunky workarounds or disconnected flows — just solid integration.
Missing an integration? We'll build it on request within four to six weeks. Promise.
Together, we’ll make sure your customer contact environment stays flexible, scalable, and fully aligned with the way you already work.
Want to see Seamly in action?
Experience firsthand how to take control of complex customer interactions.
