Seamly Translations

Companies operating internationally know the challenge: how to offer personalized, multilingual customer service without huge investments in staff and resources? But also companies operating only in the Netherlands struggle with customer service challenges.

Seamly Translations translates chatbot conversations and chats with live agents in real time into 110 languages. Without delay and without live agents having to switch languages. No more language barriers, and a seamless experience for all your customers and employees, wherever they are in the world. Language no longer needs to be an obstacle in your customer communication.

How does it work?

Seamly Translations translates conversations in different ways. Together we look at which solution best suits your business. This can also be a combination.

Language choice by the user: The customer chooses the language he or she wants to communicate in in the chat.
Automatic language recognition: We automatically detect the language of the browser so that the chat immediately starts in the right language.
Via implementation script: Customers who visit your website in another language variant are automatically helped in the chat in this particular language.

More than just a chat

Seamly Translations goes beyond chatbot conversations. We also help customers in a conversation with a voicebot in their own language. Real-time and without delay.

Does the customer still prefer to speak to a live agent? Then we connect them via SMS to a chat conversation, where they are helped further in their preferred language.

A cost-efficient customer service

We not only ensure that non-Dutch-speaking customers can communicate with your Dutch-speaking agents or chatbot in their own language. With Seamly Translations, we also ensure that Dutch-speaking customers communicate effortlessly with agents who speak another language.

It allows you to expand your customer service to other countries without incurring additional staff costs. In fact, it often even results in cost advantages. We make outsourcing to cheaper regions easier, while you still provide high-quality customer service. Let your agents in South Africa, India or Portugal chat in their own language, while your Dutch customers get answers back in Dutch.

All benefits at a glance:

Real-time translations: Seamless translations in 110 languages without any delay.
Scalability: No more need to manage content in different languages, we do it for you.
System-independent: Works with all chatbot providers.
Full control: We exclude specific words, such as brand names or terminology from translation if required

Seamly Translations goes beyond standard solutions

Instead of just translating a chatbot, Seamly Translations ensures that the entire communication with your customers is properly translated.

Whether it's a transactional flow, feedback forms or chats with live agents, Seamly Translations ensures that everything is fluid and consistent.

This way, communication remains clear, regardless of the channel and time your customer interacts with your company.

Discover Seamly Translations for yourself

Ready to make your customer service inclusive, scalable and cost-efficient? Seamly Translations makes it possible. Discover how we can help you break down language barriers while providing personalized customer service.

Request a free demo today and experience the power of Seamly Translations for yourself.