Handle everything in one digital conversation

Real-time translations

Seamly facilitates communication between a customer and employee by translating everything real-time that pops up in the dialog window.

At this point in time you can translate 26 different languages. First of all, this means that we can translate the chatbot for your customers. Also, it’s possible to translate the incoming messages of customers to your employees as well, thereby removing any language barriers.

This prevents your company from having to search for employees based on the languages they speak. For the customer this means feeling helped at your company. Additionally, you’re in charge of which languages are available, so that you can make changes aimed at your market.

Transactional Dialogue

It’s in your interest that your customers can access your services at any time of the day, without depending on a customer service that is only open during working hours. That’s why Seamly enables transactional dialogues. This way, you can serve your customers 24 hours a day and 7 days a week.

Because Seamly can be connected to your servers and collect all the information it needs, you can automate the processes that are usually being handled by your employees through transactional dialogues.

Through this approach, you can make the lives of the customers easier so that they, for example, can change their data without logging on to your digital environment. For your company this means that you can use your employees in other ways to heighten customer satisfaction, thus making customer handling a lot more effective.

Third party Integration

Your company is inseparable from the software that you use. You might have your own software that is integral to your company, or you might have thought of Seamly modules that you’d want to incorporate within your digital strategy to provide an ultimate solution for customer care.

Seamly is a node of information streams. That’s why the software is set up to cooperate properly with any other platforms you desire to be integrated. Additionally, we add our own modules that can seamlessly work together with your software.

We’ll arrange that any wishes concerning software will be implemented correctly, covering all bases. This way, you don’t have to migrate your services. Seamly will take care of making your online platform future proof without you needing to worry if the software will continue to communicate with each other.