November 19, 2021

  • Add support for UI translations in back-end (requires @seamly/web-ui ≥ 19)
  • Automatically translate FAQ’s when turning on Automatic translation
  • Add support for excluded phrases when using Automatic translation. Especially useful for potentially translatable brand names.
  • Add metrics for used locales per conversation so customers can track automatic translation usage
  • Add Splash Rich Message type (requires @seamly/web-ui ≥ 20)
  • Add Mopion Hook handler to allow sending feedback to the Mopinion platform
  • [Azure Bot Direct Line] Add support for custom transforms for return statuses
  • Fix: [Parley] Handling of agent image uploads
  • Fix: [CoBrowser] Handling of Rich messages that would result in multiple messages
  • Security Fix: [Parley] Prevent XSS issue with messages received from agents
  • Fix: Rich message parsing would crash conversations when used incorrectly