December 24, 2021

  • Add RASA chatbot service
  • Add support for setting custom headers in Webhook requests
  • Fix: [Zendesk] prevent messages from visitor from being echoed to the client.
  • Fix: [DCX] click on dialogoptions when automatic translation is enabled would not always work
  • Fix: [Parley] Sort incoming messages correctly with fast typing agents
  • Add implementation documnetation of Webhook including all possible payloads
  • Improve responsiveness of conversation when using translation services